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This is a high level Utility Profiling Tool that will aid in providing insight and strategies that will help a utility understand their automation readiness for improvement.  UtiliWorks Insight allows Utilities to determine major areas for improvement and the detail of the presentation is sufficient for the development of strategic improvement concepts.  This assessment will allow Utilities to understand their “Current Reality.” and create a variety of remedial activities

Utiliworks Insight™ is a performance improvement tool for water and electric utilities. Insight ™ utilizes web-based technology and a set of established “industry best practices” to assist the utility in learning about their current reality related to infrastructure, processes and behaviors. 

Designed by Utiliworks Consulting, Utiliworks Insight ™ integrates over 20 years of industry knowledge and management expertise. Insight ™ operates on the Neurametrics platform—a powerful analysis and data presentation engine.

Utiliworks Insight reveals behavioral data from the web-based surveys that are taken by an audience of executives, managers and front line personnel. A unique software engine is used to interpret and present the data, allowing utilities to:
• Evaluate performance
• Determine improvement opportunities
• Identify long-term business risks
• Understand specific performance gaps
• Recognize workforce productivity based on direct employee input

                                                                      ...Resulting in major cost savings
                                                                                                  and improved performance

• Revenue recovery
• Identification and Mitigation of product losses
• Implementation of variable rate structures
• Improved meter and billing accuracy
• Reduction of labor costs
• Reduction of customer complaints and errors
• Enabling customers to manage consumption 
  

• Determine major areas for improvement and create strategic impressions that drive the development of improvement actions.
• Identify strengths that can be used for strategic advantage or cost-effective replication of successes
• Baseline against internal standards or benchmark against industry standards to characterize progress in corrective endeavors.
• Perform efficient and comprehensive assessments at a fraction of consultant-based cost, eliminate workplace disruption, and realize higher reliability conclusions by getting direct input from a large base of knowledgeable respondents
  

Discover ideas to improve performance with the Utiliworks Insight™ online utility assessment tool.  This is a performance improvement tool for water and electric utilities designed by Utiliworks Consulting and powered by Neurametrics.  It allows utilities to achieve Business Process Effectiveness, Organizational Focus & Alignment, Infrastructure Evaluation, Technology Readiness, Better Financial Performance, Effective Management Practices and Customer Insights while promoting positive developments.

Utiliworks’ Clients have won their second consecutive Project of the Year Award.  The Smart Grid Project of the Year is awarded by Utility Automation and Engineering T&D Magazine, a division of PennWell Corporation.

The City of Ruston received the Smart Grid Project of the Year Award at DistribuTECH 2010.  Dale Pennington, Utiliworks’ Managing Director, explained that the city’s project fully accommodates all critical aspects of a smart grid as defined by the Electric Power Research Institute (EPRI).  Dale acknowledged that “Incorporating all these components which cut across so many technical disciplines will make this one of the most aggressive and forward thinking smart grid projects in the U.S.,”   Ruston’s smart-grid energy management system will develop a fully functioning Smart Grid by improving customer systems, automating electricity distribution, and deploying a smart meter network from UtiliWorks and a data management system.

The City of Ruston was one of the first utilities to use the UtiliWorks Insight™ analysis tool to lower the utility’s AMI and smart grid project risk while promoting positive developments.

The Town of Danvers Massachusetts was selected to receive a DOE Smart Grid Investment Grant.  The Smart Grid Investment Grant (SGIG) program funded by the American Recovery and Reinvestment Act of 2009 (ARRA) has raised the bar for smart meter projects. Utilities looking for investment approval must now meet the raised expectations of customer and regulatory organizations for Smart Grid projects and the Town of Danvers Massachusetts was one of only 100 selected for these grants.

The The City of Ruston, Louisiana  was selected to receive a DOE Smart Grid Investment Grant.  The Smart Grid Investment Grant (SGIG) program funded by the American Recovery and Reinvestment Act of 2009 (ARRA) has raised the bar for smart meter projects. Utilities looking for investment approval must now meet the raised expectations of customer and regulatory organizations for Smart Grid projects and the Town of Danvers Massachusetts was one of only 100 selected for these grants.